Understanding Severity vs. Priority
- Severity refers to the impact of a defect on the system's functionality. It answers the question: How serious is the bug?
- Priority indicates the urgency of fixing the defect. It answers the question: How soon does the bug need to be fixed?
1. E-commerce Domain Severity and Priority Prompts
Critical Payment Failure
- Prompt: Assess the severity and priority of a bug that prevents users from completing purchases due to payment gateway errors. How critical is this issue, and how quickly should it be addressed?
Cart Functionality Glitch
- Prompt: Evaluate the severity and priority of a situation where users can add items to the cart but cannot view or modify their selections. What impact does this have on user experience and revenue?
Discount Code Application Error
- Prompt: Determine the severity and priority of an error where valid discount codes do not apply at checkout. How does this affect sales and customer satisfaction?
2. Social Media Domain Severity and Priority Prompts
User Profile Accessibility Issue
- Prompt: Analyze the severity and priority of a bug that restricts users from accessing their profiles. How does this impact user engagement, and what is the urgency for resolution?
Post Visibility Bug
- Prompt: Review the severity and priority of a defect where users' posts are not visible to their followers. What is the impact on user interaction, and how quickly should it be resolved?
Account Recovery Failure
- Prompt: Consider the severity and priority of an issue preventing users from recovering their accounts. What are the implications for user retention and trust in the platform?
3. Banking Domain Severity and Priority Prompts
Transaction Processing Error
- Prompt: Evaluate the severity and priority of a bug that causes transaction failures for a subset of users. What is the potential financial impact, and how urgently should this be addressed?
Account Balance Mismatch
- Prompt: Assess the severity and priority of an issue where the displayed account balance does not match the actual balance. How serious is this for user trust, and what is the fix timeline?
Fraud Alert Malfunction
- Prompt: Determine the severity and priority of a bug in the fraud detection system that fails to flag suspicious transactions. What are the risks involved, and how critical is immediate remediation?
4. Insurance Domain Severity and Priority Prompts
Claim Submission Failure
- Prompt: Analyze the severity and priority of an issue where users cannot submit insurance claims online. What is the impact on customer satisfaction, and how urgently must it be resolved?
Policy Information Display Bug
- Prompt: Review the severity and priority of an error that incorrectly displays policy details to users. How does this affect customer trust, and what is the timeline for fixing it?
Premium Calculation Error
- Prompt: Consider the severity and priority of a bug that miscalculates insurance premiums. What are the financial implications, and how quickly should this be addressed?
5. Booking Platform Severity and Priority Prompts
Booking Confirmation Failure
- Prompt: Evaluate the severity and priority of a bug that prevents users from receiving booking confirmations via email. How does this impact user experience, and what is the urgency of resolution?
Availability Misrepresentation
- Prompt: Assess the severity and priority of an issue where available slots are inaccurately displayed to users. What is the impact on customer trust, and how critical is it to fix this?
Cancellation Policy Miscommunication
- Prompt: Determine the severity and priority of a bug that fails to communicate cancellation policies clearly to users. How does this affect customer satisfaction and what is the urgency for fixing it?
6. Beauty Industry Severity and Priority Prompts
Appointment Booking Glitch
- Prompt: Analyze the severity and priority of a bug that prevents users from booking beauty appointments. What are the implications for revenue and customer experience?
Product Availability Error
- Prompt: Review the severity and priority of a defect that inaccurately displays product availability on the website. How critical is this for sales, and how quickly should it be addressed?
User Review Submission Failure
- Prompt: Assess the severity and priority of an issue that prevents users from submitting product reviews. What is the impact on user engagement, and how urgent is the fix?
7. Health Domain Severity and Priority Prompts
Appointment Scheduling Failure
- Prompt: Evaluate the severity and priority of a bug that prevents patients from scheduling appointments online. How critical is this for patient care, and what is the urgency for resolution?
Medical Record Access Issue
- Prompt: Analyze the severity and priority of an issue that restricts patients from accessing their medical records. What are the implications for patient trust, and how urgently should it be resolved?
Prescription Refill Error
- Prompt: Determine the severity and priority of a bug that fails to process prescription refill requests. What are the risks involved, and how quickly should this be addressed?
Conclusion
Understanding the concepts of Severity and Priority is crucial for managing defects effectively in web applications across various domains. By using these tailored prompts, development and testing teams can accurately assess the impact of bugs and prioritize their resolution, ultimately leading to enhanced user experience and satisfaction. Adopting a structured approach to severity and priority evaluation not only streamlines the debugging process but also fosters a culture of quality within the software development lifecycle.